How To Temporarily Shut Off A Verizon Phone. Suspending her service wont stop her from using wifi though. Suspending a line on your account enables you to temporarily shut off talk text and cellular data.
After watching the video go directly to the Suspend or Reconnect Your Service page in My Verizon. Six or seven Verizon agents now have been unable to help. Checking the voicemail settings and looking for a Turn Off or Deactivate option is a good first step regardless of the type of phone.
In the meantime you can follow these steps for temporary troubleshooting and potential fixes.
If the user of the phone is on punishment then we have a volunary suspension. If my response answered your question please click the Correct Answer button under my response. Once you provide us with details then we can provide the best option for you. That is not the same as suspending service.
